All of our items ship for free via 14-30 day International Economy Air Shipping courtesy of the Japan Postal Service to 77 countries. 14-30 business days (Varies greatly by country) Belgium, Italy, and some small island countries are especially slow) We currently do not provide service to Mexico, Africa or South America. Due to postal delivery and tracking information problems.


* Custom orders or other goods not in our store are shipped after the shipping cost and other fees are negotiated and included in the total order price but the FREE shipping system is still used to simplify checkout.


Japan Post Epacket service

In most cases it only takes 7 to 14 days after shipping but please be prepared for possible delays.

TRACKING

The tracking service varies depending on your country. Package trace only(shipped and received by carrier), registered mail(limited tracking) or full tracking. You will receive your tracking numbers via email after your items have shipped. No signature is required for the E-packet service. When a package is dropped off at your door step or in a mail box it is marked as "delivered" by the tracking system. Packages marked as "delivered" cannot be refunded if they are stolen or lost after being dropped off. You may enter tracking numbers here on the Japan Post tracking page in English

PACKAGING

It is very expensive to ship items outside of Japan, so we will do our best to maintain lower shipping costs which means free shipping for you!
We sometimes use clean recycled packing materials and boxes. Eligible items will have quantity discounts. We may split your shipment into multiple parcels if it is heavy or bulky and provide multiple tracking numbers. This is good for everyone and it keeps your shipping FREE.

CUSTOMS

Please understand that customs charges or additional taxes or fees charged by your postal carrier are not extra charges from Japaneki. These policies vary depending on your country and are out of our control. We do not mark items as gifts or as undervalued on the customs declaration.

I WANT MORE OPTIONS !

Want to: use a shipping method other than E-packet, request an item or create a custom order, order a larger quantity than we show in stock? Do you reside in a country that we are not providing service to? Contact us and we will work with you to get the Japanese goods you desire here